CDS Outreach Overview

This information is about the CDS Outreach Project.

If you are interested in using CDS Outreach services please click here.

Empowering Rural Communities to Deliver Disability Support

The CDS Outreach Project is focused on improving the continuity of support for people with disabilities in rural and remote NSW.

This inspiration for this project originally comes from the Wobbly Hub and Double Spokes Project run by researchers at the University of Sydney.

Based on this work, and other pieces of research from around the world, CDS applied for, and received, funding from the Department of Industry as part of the Disability Sector Scale Up- Business Acceleration Grants program to utilise a hub and spoke model to provide therapy facilitator services to people with disability in NSW aged 7-65.

The hub and spoke model is typified by staff remaining situated in the remote communities that they are servicing (‘spokes’), while still supported in administration and professional development opportunities by a regional centre (‘hub’).

Having staff living in regional communities (a.k.a spokes) has 2 main benefits:

  • staff can foster connections to the community and the people they support
  • having staff living nearby means less travel time and costs. This means more of a client’s NDIS package can actually go towards receiving services

Maintaining the connection between staff living in spokes, and the Outreach Coordinator based in a regional centre means that geographically isolated staff can still receive ongoing supervision, training and connection with a wider community of practitioners.

What support is provided by therapy facilitators?

The line item relating to therapy facilitators falls under the ‘Improved Daily Living Skills’ registration group in the NDIS price guide.

  • Support item: Therapy Assistant- Level 2
  • Ref No. 15_052_0128_1_3
  • Description: Allied health assistant working under the delegation and supervision of a therapist, where the therapist is satisfied that the allied health assistant is able to work independently without direct supervision at all times. The allied health assistant must be covered by the professional indemnity insurance of the supervising therapist (or the therapist’s or therapy assistant’s employing provider).
  • Price limit: $86.79 – $130.19, depending on geographical location

What is a therapy facilitator?

Therapy facilitators are the ‘spokes’ of this project. They support the delivery of programs that are designed and managed by external Allied Health Professionals (AHPs). The work that therapy facilitators do is guided by our Therapy Facilitator Competency Framework, for example therapy facilitators are not delegated tasks that require the expertise of an AHP. Therapy facilitators are similar to Allied Health Assistants (found within the Health sector), but as Level 2 Therapy Assistants, they are able to work under remote supervision.

What is the Outreach Coordinator?

The Outreach Coordinator is the ‘hub’ of this project. This role involves connecting therapy facilitators, AHPs and NDIS clients, as well as managing the administrative tasks associated with overseeing staff.

How do I find out more?

To receive information about using therapy facilitators as part of your NDIS package, or for more information about the CDS Outreach project, please contact:

Katherine Shannon

Disability Outreach Coordinator- Western NSW

Phone: 0438 922 274


Emma Gentle

Disability Outreach Coordinator- Northern NSW

Phone: 0456 820 341


Kristi Sproates

Disability Outreach Coordinator- Southern NSW

Phone: 0428 249 862