Assessed Support Needs for Yooralla

Research Team:
Samuel Arnold

Yooralla, a specialist services provider in Victoria, commissioned the CDS to conduct assessments for residents of a sample of community group homes supporting people with high and complex needs using the Instrument for the Classification and Assessment of Support Need (I-CAN) v5.

The project aimed to:

  • Explore relationships between assessed support needs and associated costs and hours of support for residents, particularly with exploration of cost drivers
  • Identify any themes or issues of note arising from the assessment observations and individual assessment reports
  • Deliver a summary report and individual assessment reports for the estimated 31 residents.

CDS delivered an insightful report, as well as individual reports, that assisted Yooralla with service management and future planning. CDS identified cost drivers, key issues, as well as identifying that residents needs had increased over time.